Return and Refund Policy

Last updated: May 23, 2020

Thank you for doing business with OffRoadTechInfo.com. If, for any reason, You are not completely satisfied with a purchase We invite You to review this policy on refunds and returns. The following terms are applicable for any Goods that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Offroad Tech Info, LLC, and its owner.
  • Service refers to the Website.
  • Website refers to OffRoadTechInfo.com
  • Goods refer to items, services, digital content, coupon codes, or memberships offered for sale on the Website.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

If you would like a refund for a membership and have not yet logged in as a member at OffRoadTechInfo.com, or if you would like to return a physical item purchased at OffRoadTechInfo.com, You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 calendar days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear written statement. You can inform us of your decision by visiting this page on our website: OffRoadTechInfo.com/Contact

For returns that do not involve physical goods, We will reimburse You no later than 14 days from the day on which We communicate that a refund will be issued. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

For returns that involve physical goods, We will reimburse You no later than 14 days from the day on which We receive Your returned physical goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order to get a refund for a coupon code, membership or digital content that was purchased:

  • The Goods must have been purchased in the last 14 days
  • If You purchased a coupon code, You must have NOT used the coupon code. If You purchased a membership, You must have NOT logged in as a member. If You purchased other digital content, You must have NOT downloaded the digital content that was paid for.

In order for physical Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned or refunded:

  • Memberships cannot be refunded if You have already logged in as a member at OffRoadTechInfo.com
  • Coupon Codes cannot be refunded if they have already been used.
  • Digital content cannot be refunded if You have already downloaded the digital content.
  • The supply of Goods made to Your specifications or clearly personalized (unless there are defects in the completed Goods).
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse the return of any Goods that do not meet the above return conditions at our sole discretion.

Returning Physical Goods

You are responsible for the cost and risk of returning Physical Goods to Us. Please contact OffRoadTechInfo.com through the contact form at OffRoadTechInfo.com/Contact for instruction on where to send physical items that are being returned.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us by visiting this page on our website: OffRoadTechInfo.com/Contact